Terms and conditions of using the services of Mehr gold and jewelry online store
Dear user, please carefully consider the following items in order to make the best use of the services and applications of Mehr Gold and Jewelry online store.
Logging on to the website The stamp of the gallery when using personal profiles, incentive schemes, media videos, stamped galleries and other services provided by the stamp of the gallery means being aware and accepting the terms and conditions as well as the use of the services and Gallery stamp service. Note that ordering at any time means accepting all terms and conditions of the stamp of the gallery by the user.
It should be noted that the terms and conditions set forth above replace all previous agreements.
General rules
Note All the stamp rules and procedures are in accordance with the laws of the Islamic Republic of Iran, e-commerce law and consumer protection law, and subsequently the user is required to observe user-related rules. In the event that the following rules and procedures are introduced, changes to the Gallery's procedures and services will be published and updated on this page, and you agree that your continued use of the Site means accepting any change.
Definition of customer or user
The customer or user is told to register with the user's information that is included in the registration form, or to use any stamped service.
Also, since the stamp of an online retailer is an online retailer, it is the consumer's or consumer's e-commerce law that applies to any person who buys goods or services for any purpose other than commerce or professional occupation.
Seller definition
The gold products presented on the website are produced by the Mehr workshop and other items including leather, stone, beads, pearls and ... are purchased and supplied from reputable companies and legal and legal importers.
- If the Discount Voucher is discounted, the purchase price of the goods is not calculated at a time interval and these goods are not subject to these discounts.
Electronic communication
When you use the stamped services and services of the gallery, you register or purchase your online order or email it to the stamp, this communication is done electronically, and if the request By following all the principles and procedures, you agree that the stamp of the Gallery may be electronically (by e-mail, SMS service and other electronic services) upon your request.
Also, the email address and phone numbers that the customer records in his profile is the only email address and official phones approved by the customer, and all correspondence and company responses are made through them.
To inform events, services and special services or promos, it is possible to send a stamp for the members of the website by email or SMS. If users do not want to receive such emails and SMS messages, they can cancel the subscription to the newsletter in the gallery.
Note that ***** is the only number that sends an SMS through SMS to its users and customers. Also, these numbers are a text messaging system that informs users about the order of processing orders or events, special services and special offers, and it's clear that it's not possible to receive your messages through it.
You may also send a message through the number 09022270054 for some of your users or customers.
Therefore, sending any text message under the title of the stamp, with any other number, is a violation and misuse of the name of the stamp and if you receive such a message, please inform it to info@mehrjg.com to follow it up.
Privacy Policy
The stamp of the gallery respects and protects the privacy of individuals who use the site's services.
The Stamp Gallery is committed to protecting your privacy as much as possible, and in this regard, develops the technology needed to make your site more secure and safer. In fact, using the site's stamp page, you show your satisfaction with this policy.
All content available through any of the Gallery's stamp services, such as text, graphics, logos, button icons, images, video files, downloadable and copied items, data and all content generated by the stamp of the Gallery are considered as part of the Gallery's property. And the right to use and publish all available and available materials is subject to the copyright of the Gallery. Any use without written permission is subject to the right to sue for the stamp of the Gallery. In addition, the scripts, and the names of the services provided through any of the services created by the stamp and registered trademarks are also subject to the monopoly of the stamp of the Gallery, and any prosecution for any purpose for commercial purposes. Users are authorized to operate and use the product list, technical specifications, price, and any use of the derivatives of the website, the stamp of the gallery or any of the services or materials, downloading or copying information for commercial purposes, any use Data mining, robots, or similar methods, such as data collection and extraction tools, and all of these rights are explicitly reserved for the stamp of the Gallery. If you use any of the stamp services of the Gallery, users are responsible for maintaining the confidentiality of their account and password, and all responsibility for activities that are performed under an account or password is the responsibility of the users. The stamp will sell products suitable for use by people under the age of 18, and if the users are younger than the age mentioned, they must make purchases and payments with parents or guardians.
Users can only use the addresses mentioned in the contact section for communication.
Record, process and send order
- The working day means Saturday to Wednesday, every week, except for public holidays in Iran, and all orders are processed during the working days and the first day after the holidays. Gallery stamp allows customers to order 7 days a week and 24 hours a day.
- All orders placed on the site's stamp will be processed in the queue by sending the order code via SMS and pre-invoice by e-mail. The stamp of the gallery always carries out its accuracy and effort in sending and delivering all registered orders. However, if the product inventory ends on the seal of the gallery, even after the client's order is made, the right to cancel the order or the refund of the order for the seal of the gallery is reserved or the customer can replace the item It's over, will replace another product.
- In the event of a problem with the final processing of the basket, such as the expiration of the inventory or withdrawal of the customer, the payment will be credited to the customer account within 24 to 48 hours.
- The stamp can be stopped without notice of a new stop order, and all orders will be processed and sent before stopping the order. The right to suspend the sale of all or part of the products for any reason, such as the completion of inventory of goods without prior notice, is reserved for the stamp of the Gallery.
- In case of any errors regarding the inclusion of the price and the value of the goods sold on the site of the Gallery, the right to effect the order and purchase made by the customer is reserved for the stamp of the Gallery. The gallery stamp as soon as possible receives the funds received from the client by the customer, and the client will be aware of this and will not be claimed in this regard.
- Users must complete the order form with correct and correct information when ordering their item. Obviously, if an incomplete or inaccurate information is entered, the order of the user can not be tracked and delivered. Therefore, the inclusion of the address, email, and fixed and mobile contact numbers is confirmed by the customer, and if these items are not correctly or fully inserted, the gallery's stamp can be obtained from the customer to ensure the accuracy and completeness of the ordering. Request additional information and more. Also, customers can enter the name, address and telephone of another person for delivery of the order, and if the order amount is prepayment, the ordering of delivery by the customer upon receipt of the goods must have an identification card.
- Due to the registration of the order, there is no possibility of issuing a re-invoice or changing its specifications.
- There is no possibility for payment at the place for orders shipped or more than thirty million rials, and it is necessary to settle the amount of such orders by paying the card to the card or internet payment before sending.
- Delivery of orders in public places such as cafes, cafes, restaurants, hotels and the like is not possible and the delivery address must be accurate and curable.
- If you purchase a credit (using a discount code or a voucher) after the basket is finalized, it is legally possible to apply a change in the cart, and there is no change in the amount of the invoice for reasons of cancellation of purchase, removal or modification of the goods or the number of goods, and if The customer will request any changes, the voucher or discount code will be invalidated and there will be no refund.
- In the context of the express delivery service of the Online Stamp Gallery, the order of the main door of the building (end to the street) is delivered.
- It should be noted adding the goods to the basket
Terms of purchase gift card
- With the first use, the gift card is registered in the account and can not be used by other users.
- It is not necessary to spend all the credit (rial) of the gift card on the first purchase. Credit card gift can be used in several separate shopping cart.
- There is no possibility to use two or more gift cards to register an order.
- In the case of returning goods purchased using the gift card credit, their amount will be returned to the account of the same gift card.
- The gift card can not be repairable or replaced.
- The credit card gift stamp can not be converted to cash.
- If the amount of the order exceeds the validity of the gift card, the remainder can be paid in the normal way.
- You need to keep a gift card for you after purchase.
Damage when transporting
The gallery stamp will always endeavor to ensure that all orders reach their customers throughout the country in the end, without damage. With regard to the safe and standard packaging of all items, delivery to any of the shipping companies valid for the user's choice and the bill of lading (insert in the cart and notification via SMS service) means that the occurrence of each item The accident type is the responsibility of the shipping company during delivery and delivery, and the stamp will only compensate for damage if the carrier confirms the order and facilitates follow-up.
Damage caused by transportation must be notified within 24 hours after delivery of the order to the after sales service of the stamp of the Gallery and the damaged goods, along with the formal meeting of the carrier company and all accessories and invoice to after sales services Gallery stamped.
For more information, see the Returns Procedures page.
User comments
The purpose of creating the comments section in the gallery is sharing the experience of the purchase and use of the products being sold. Obviously, the stamp comments section of the gallery is different from other sites and social networks. In this section, each user is allowed to share their opinions in the framework of the terms and conditions of the site, and after reviewing the experts approved, view it on the site. Obviously, if the site rules are not adhered to in the comments, they will not be approved and therefore will not be displayed on the site. The gallery stamp is not responsible for the accuracy or inaccuracy of the published opinions in this section. The display of users' comments on the site does not mean anything to the technical endorsement. The gallery does not comment on the contents of the content; therefore, respected users are not required to comment on the basis of their choice and decision.
Terms and rules of insertion comments in the comments section of users
1 Write Persian and use the Persian keyboard. It's better to use space than usual, to drag letters or words, to use frequent use of a letter or word, an emoticon, and an owl in the text.
2 Choose a text appropriate for your comment or review. A good title will encourage users to read your comment.
3 User reviews should include the strengths and weaknesses of the product in practical use and personal experience, and the advantages and disadvantages of the summary and the triturated in the specified location. You need to avoid excessive exaggeration and magnification of product benefits or disadvantages.
4 An appropriate critique is a critique that does not only take into account disadvantages or merely benefits, but also realistically examines the disadvantages and benefits of each product.
5 Given the differences in the level of products and the major difference in their prices, it is necessary to review each product according to its price, not absolute.
6 In order to respect the time of visitors to the site, it is necessary to delete unnecessary material when writing a review and include only the essential and useful materials in your review.
7 Regarding the structure of the comments section, do not ask questions or ask for guidance in this section and ask questions or ask for help in the Q & A section.
8 Posting users are obliged to use respectful literature and to avoid insulting other users or others. Obviously, any insults to an individual or individuals and the use of inappropriate words will result in the approval of the user's opinion.
9 The comments section of the site, with the forums, is different; therefore, in order to maintain the structure, the discussions outside the framework of the discussion mode will not be approved.
10 All users have the right to publish their opinions on the site subject to the rules, so even if you find the comment far from reality, biased or misleading, you should not criticize or criticize the reviewer. Each user can only comment and give feedback to readers.
11 In your comments, do not magnify or exaggerate the strengths or weaknesses of the product. Obviously, any exaggerated or far-fetched view will not be verified as far as possible.
12 Due to the responsibility of the site regarding the links contained therein, you should not link other sites to your comments. Be careful not to link any other links (sending) other users to other sites and to enter emails or social networking sites as much as possible.
13 Only comments that are relevant to the product you are looking for; therefore, do not raise any unrelated, conflicting discussions.
14 Users can announce their critique of each section of the gallery's seal in the relevant section; so do not comment on the site or its services in the comments section.
15 Do not register issues that you do not trust, do not comment in any way, or refrain from rereading rumors or unreliable information about separate products.
16 It is better to register in this section which is useful for site visitors; therefore, avoid any personal, unrelated or unnecessary material in this section.
17 You need to write your comments and refrain from shortening the words or using the colloquial literature as much as possible. The use of written text that can be displayed on the site is necessary to confirm users' opinions.
18 Comments that are inconsistent with the custom of the community will not be approved.
Posting Question or Answer:
- It is advisable to have a brief and concise answer; the language and script of the Persian language and the style of writing are also observed.
- Do not ask questions about price at all.
- Do not ask questions about the addresses of other physical or Internet stores and use the link.
- Write your question only once and below the product you are looking for.
- Avoid registering personal information such as email, contact number and social networking username in the FAQ section.
Note that the comment or question should only be in relation to the goods, so contact us to follow the question about the order or use of after sales services with the affairs of our customers (telephone number 22270054-021) or through the form page. Contact us by asking your question or request by selecting the subject of order tracking or after-sales service.
To send other requests or suggestions, use our form "Contact Us" form or email us at info@mehrjg.com to submit our criticisms or complaints.
Content
The stamp of the gallery will endeavor to provide all of its services. It should be noted that the stamp of the Gallery does not guarantee that the product descriptions or other materials contained in the site are error-free. If the product provided by the Gallery stamp has any inconsistency with the information contained on the site, the only solution is to refund the goods before use and in the initial conditions.
The Mehr Gallery website does not accept any liability for the removal of the pages of your site or the dead links. The site services are provided as it is and the site's stamp is under no circumstances responsible for the delay or failure of the site, which may be due to natural factors, manpower, Internet problems, hardware failures, telecommunication, etc. does not have.
© All contents of this site The copyright of the Gallery includes copyright and copyright.
Pricing policy
Pricing policy is based on customer-orientated principles and respect for consumer rights. The prices offered for the goods are set at the retail price tag and in the approved form.
With the utmost respect to the users and due to the different price of the products according to the daily price of gold and their weight, the gallery stamp can not definitely declare the price and final inventory of the goods before the ordering. In rare cases, in case of fluctuations in the market or mistakes in pricing, if the custom can not be delivered, the stamp is obliged to inform the customer as soon as possible and cancel the order. Shipping and delivery of goods may be calculated separately depending on the ordering conditions that are notified in the basket form.
An Incredible Offer Incentive Plan
Amazing incentive plan is designed to create a good buy experience for users, and daily in this section a number of products are introduced with more special discounts than special sales, which are only for watches Possibility to order. In cases where goods are received by the users more quickly than the due date, the status of the goods to the existing one changes and there is no possibility of ordering. An amazing price applies if the product is added to the cart on the day before the amazing sale and during the processing, the goods are amazing in the design. Because the scheme is just a promotional incentive scheme, the stamp has no commitment to a number of orders and, if possible, a number of coordinated sales are made. Also, the order of delivery for the amazing section for each order is considered as a separate and constant, and it is not possible to change.
Representation
The stamp of the gallery is not at any point in the country of resale or after-sales service, and all services and transactions are processed through the central office. Please, in case of any such breach, inform us of the public relations stamp on the prosecution.
Power of power
All terms and conditions are subject to normal conditions, and in case of any incident, the stamp of the Gallery is not responsible.
The stamp implies that your gallery is subject to privacy, please let us know if there are any violations found through the communication channels mentioned above.